FAQ

Contact

Please submit all inquiries via email to softmom@thesoftlifeclub.com. We will respond within 24 hours 

Processing and Shipping

All orders are processed and shipped within 1 business day. Once the order leaves our warehouse, shipping is 2-5 business days depending on your location. Once a package leaves our warehouse it’s out of our control.

Cancellations, Refunds, Exchanges 

Unfortunately, we’re not able to cancel an order once it has been placed. Refunds are not available. We can offer an exchange of store credit within 7 days of receipt of your order.